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FAQ
Common Questions About Pet Waste
1.
Do you use safe products for my pets? Yes, we use eco-friendly and pet-safe products for all our sanitizing and deodorizing services. Your pets' health and safety are our top priority.
2.
Do I need to be home for the service? No, you don’t need to be home for the service. We can schedule a convenient time for our team to visit your property and complete the cleaning. You can trust us to handle everything while you’re away.
3.
What happens if it rains on the day of my scheduled service? If it’s raining on your scheduled service day, we will either reschedule or complete the service once the weather clears, depending on the conditions. Our team will keep you informed and work with you to find a convenient solution.
4.
How often should I schedule service? We offer flexible service schedules based on your needs. Most clients opt for weekly or bi-weekly cleanings, but we can also accommodate one-time services or custom schedules.
5.
How does the commercial service differ from residential service? Our commercial services are tailored to meet the needs of larger properties, such as apartments, office buildings, and dog parks. We provide regular waste removal, sanitation, and odor control to ensure these spaces remain clean, safe, and welcoming for both pets and people.
6.
Do you offer any discounts for recurring services? Yes, we offer discounted rates for recurring weekly or bi-weekly services. The more frequent your service, the more you save!
7.
What happens if my dog is outside during the cleaning? We recommend bringing your pet inside while we clean to ensure their safety and to allow our team to complete the job without distractions. If this is not possible, please let us know, and we'll work with you to find a safe solution.
8.
How do I know when my service is complete? Our team will notify you once your service is finished. We can also send before and after photos of your yard to ensure you're completely satisfied with the work.
9.
Do you clean up after events like pet parties or gatherings? Yes, we offer one-time cleaning services for events like pet parties or gatherings. Let us know the date and size of the event, and we’ll ensure the area is cleaned and sanitized afterward.
10.
Can you remove pet waste from areas like gravel or rocks? Yes, we clean all types of surfaces, including gravel, rocks, grass, turf and other hard-to-reach areas. Our sanitization services can also be used to ensure these spaces remain clean and odor-free.